Privacy Policy

Last updated: April 22, 2026. hootform helps teams create adaptive forms and collect responses. This policy explains what we collect, how we use it, and the choices available to you.

Information We Collect

We collect account information such as email address, authentication details, organization membership, and workspace settings. We also store form content, questions, design settings, public form links, responses, answers, and related metadata needed to operate the product.

When respondents submit a form, we process the answers they provide, plus basic technical metadata such as timestamps and request details used for security, diagnostics, and abuse prevention.

How We Use Information

We use information to provide the service, authenticate users, save forms, collect responses, support AI follow-up behavior, improve reliability, prevent abuse, and respond to support requests.

AI Features

Some forms may use AI-powered follow-ups or summaries. When enabled, relevant form content and answers may be processed to classify responses or generate follow-up text. We design these features to keep probing constrained to the form owner's configured behavior.

Cookies And Local Storage

hootform uses cookies for authentication and may use local storage for app preferences and workspace state. These technologies help keep users signed in and make the app work reliably.

Sharing And Disclosure

We do not sell personal information. We may share information with service providers who help us host, secure, email, analyze, or operate hootform. We may also disclose information if required by law, to protect rights and safety, or as part of a business transfer.

Data Retention

We keep account, form, and response data for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. Workspace owners may delete forms or responses where product controls allow.

Your Choices

You can request access, correction, export, or deletion of personal information by contacting us. We may need to verify your identity and may retain limited information where required for security, legal, or operational reasons.

Contact

For privacy questions, contact us at shantanu@hootform.com.