For product teams
Free templates for product teams
Free templates for product teams: NPS, CSAT and effort surveys, feature requests, bug reports, product-market fit, research screeners and churn surveys.
- NPS survey template The one-number loyalty survey, with a follow-up that changes depending on the score.
- CSAT survey template Rate the experience, then say why — unhappy answers get a follow-up before the form moves on.
- Product feedback survey template What people use, what they'd rank first, and what's missing — with a follow-up when an answer is thin.
- Waitlist form template Collect early sign-ups and learn what people would use it for, with the referral link recorded.
- Customer effort score (CES) survey template How easy was it to get help? One 1–7 question, then what made it easy or what got in the way.
- Feature request form template Collect feature ideas with the job behind them: what they want, what it's for and how much it matters.
- Bug report form template What broke, how to see it, and how bad it is — with screenshots attached and blockers routed to their own ending.
- Cancellation survey template Why people leave, asked kindly: one main reason, then the follow-up that fits it — price, a gap or a competitor.
- Website feedback survey template Did visitors find what they came for? A short survey with the page they were on recorded.
- Product-market fit survey template The "how disappointed would you be?" survey, with the questions that tell you who your product is really for.
- User research screener template Find the right people for a research study: who they are, how often they do the thing, and a recent example.
Hear from users at every stage
Product work runs on feedback, and these templates cover the whole loop: research screeners to find people to talk to, feature requests and bug reports from inside the product, and the product-market fit survey to check you're building the right thing. At the end, a cancellation survey tells you why people leave.
Most of them read the user's id or plan from the link as hidden fields, so you know who's talking without asking. On Premium, AI follow-ups ask for the real task when an answer is vague, and AI insights turn a pile of free text into themes with quotes you can check.
Questions people ask
Can I run these surveys inside my app?
Yes. Embed them as a popup or a slider, and pass the user's id in the link.
Can responses go to our issue tracker or product tool?
Send each completed response to a webhook, and your tracker or an automation tool can pick it up.
Is there a limit on responses?
No. Every plan has unlimited responses, so you can survey every user rather than a sample.